Freedom Health Foods is committed to client service and
this policy outlines our ongoing obligations to you in respect of how we
manage your Personal Information.
We have adopted the 10 National Privacy Principles (NPPs) contained in the
Privacy Act 1988 (Cth) (the Privacy Act). The NPPs came into
effect on 21 December 2001. The NPPs govern the way in which we collect,
use, disclose, store, secure and dispose of your Personal Information.
A copy of the National Privacy Principles may be obtained from the website
of The Office of the Federal Privacy Commissioner at
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include: names, addresses, email
addresses, phone and facsimile numbers. This Personal Information is
obtained in many ways including correspondence, by telephone and facsimile,
by email, via our website www.freedomhealthfoods.com.au and from third parties.
We collect your Personal Information for the primary purpose of providing
our services to you. We may also use your Personal Information for secondary
purposes closely related to the primary purpose, in circumstances where you
would reasonably expect such use or disclosure. You may unsubscribe from our
mailing/marketing lists at any time; all you need to do is let us know.
When we collect Personal Information we will, where appropriate and where
possible, explain to you why we are collecting the information and how we
plan to use it.
Sensitive information is defined in the Privacy Act to include
information or opinion about such things as an individual's racial or ethnic
origin, political opinions, membership of a political association, religious
or philosophical beliefs, membership of a trade union or other professional
body, criminal record or health information.
Sensitive information will be used by us only:
- for the primary purpose for which it was obtained;
- for a secondary purpose that is directly related
to the primary purpose;
- with your consent; or where required or authorised
Disclosure of Personal Information
Your Personal Information may be disclosed under certain circumstances:
- where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it
from misuse and loss and from unauthorized access, modification or
Access to your Personal Information
NPP 6 provides you with the right to access the Personal Information we hold
about you and to update and/or correct it, subject to certain exceptions. If
you wish to access your Personal Information, please make out your request
to us in writing.
Maintaining the Quality of your Personal Information
It is an important part of providing our services to you that your Personal
Information is up to date. NPP 3 provides that we take reasonable steps to
make sure that your Personal Information is accurate, complete and
It is important that you advise us at the earliest opportunity of any
changes to your Personal Information so that our records can be updated.
This Policy may change from time to time.
our privacy obligations to you by contacting us on firstname.lastname@example.org